Rygen Technologies is a premier supply chain technology provider, that enables any company to quickly, easily, and efficiently execute and manage freight, connect with partners, and unlock data insights for their supply chain. With emphasis on advanced technology and exceptional customer service, Rygen is fueling the creation of smarter, data-driven solutions that deliver real value and solve real business problems.
Supply chain technology has improved drastically in recent years, yet some companies still resist digitalization. There is a perception that technologies like a Transportation Management System (TMS) require extensive IT infrastructure, are complicated to use, and will disrupt operations. In reality, supply chain tech tools streamline logistics functions and drive efficiency.
The best way to make the case for a supply chain technology purchase is to demonstrate a return on investment (ROI) sooner rather than later. Here are three ways to position your tech purchase for success:
Build internal support at multiple levels
Internal support is critical to the effectiveness of any new technology or process. Begin building buy-in well before proposing a specific technology solution. Start at the top with a business case showing how the proposed tool will benefit the company as well as the supply chain function.
It is also important to involve the people who will use the tool in evaluating capabilities and features. Ask about the pain points they experience today and get their input about manual tasks that are not adding value but are rather time-consuming.
Understand how transportation costs are measured
Many TMS solutions can reduce empty miles, optimize mode selection, and expedite freight bill audits. However, if a company does not have a documented process to capture these functions as part of its transportation costs, it can be difficult to show ROI based on cost reduction in operations.
Once again, communication with internal stakeholders is important. Before recommending a technology solution, understand how your company measures costs and the metrics that are being monitored, such as reduced overtime for employees or fewer fines from big box customers for late shipments.
Make sure the technology is a good fit
Choose technology that works for your organization. With more choices than ever, you can select a solution that is built with cloud-native architecture. This eliminates the need for a huge IT infrastructure and prioritizes the user experience.
Systems that are intuitive and easy to use and adopt will deliver results much sooner than complex technologies that have steep learning curves. Along with this, choosing a technology provider who offers excellent support will streamline implementation — a vital step in beginning to realize ROI.
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