Rygen Technologies is a premier supply chain technology provider, that enables any company to quickly, easily, and efficiently execute and manage freight, connect with partners, and unlock data insights for their supply chain. With emphasis on advanced technology and exceptional customer service, Rygen is fueling the creation of smarter, data-driven solutions that deliver real value and solve real business problems.
“It’s not you, it’s me.” The classic line said when a couple part ways. This may be true in some cases, or it may just serve as a way to soften the blow of a breakup. Similarly, in the world of supply chain partnerships, as more organizations adopt technology, there may be a lack of satisfaction or unmet expectations. The issue often isn’t the technology itself, but rather how it’s selected and managed.
Lack of collaboration between internal and external sources
Some companies are beginning to digitize some elements of their operations. While supply chain professionals would like to think the days of functional silos are past, different functions require unique digital tools.
This can make it challenging to navigate a litany of disparate systems in their own companies, much less those of suppliers, vendors, and customers. One solution is to invest in integration tools that will ensure systems easily and effectively communicate with each other. This won’t solve internal silo practices, but this will help supply chain managers to bridge the gaps with technology.
Need for clear governance of data
Companies that rely more heavily on digital tools also need to have a solid data management and governance foundation. If a supply chain manager makes decisions based on questionable data, their decisions can be flawed. Some technologies also provide business intelligence capabilities to organize large amounts of data. However, to realize the benefits of supply chain technology, companies must create a solid process to manage all data.
Cyber security requires vigilance
Several weeks ago, about 74,000 AT&T customers reported issues during the major CrowdStrike outage. Airports could not operate, public transportation was down in some areas, and even medical centers lost all digital connectivity. Many different factors have been identified as potential causes.
This phenomenon is a cautionary tale about our reliance on digital systems, need for backup plans, and critical importance of cyber security. Cybersecurity breaches are attempted every day. The key to preventing them is adopting technologies with clear cybersecurity processes and shoring up your organization’s efforts to avoid breaches, which includes education, constant monitoring, and change management.
The benefits of supply chain technology are major — cost reduction, improved inventory management, efficient operations, and better customer service, to name a few. The best strategy is to select technology that meets your needs and addresses process issues before adoption. This helps ensure a stronger long-term relationship with your supply chain management provider, and quite frankly, saves you the heartache of another breakup.
