Rygen Technologies is a premier supply chain technology provider, that enables any company to quickly, easily, and efficiently execute and manage freight, connect with partners, and unlock data insights for their supply chain. With emphasis on advanced technology and exceptional customer service, Rygen is fueling the creation of smarter, data-driven solutions that deliver real value and solve real business problems.
Picture this: After extensive research and months of careful consideration, your team has finally decided on a TMS that fits your business needs, yay! Now, all you have to do is sign on the dotted line — but wait! There is still one very important piece to consider: your TMS provider’s team.
It is essential to have a team that is not only there to answer your questions and concerns, but really listens to you and tries to get to the root of the issue. The following are just a few examples of ways a top-notch team can make a big difference:
- Troubleshooting and Quick Turnaround — The right team will know how to tackle issues from the root. Being able to respond to changes and updates without major disruptions reduces downtime and allows you to resume your core business duties more quickly.
- Greater Investment Value — Increase your return on investment (ROI) by understanding the team’s full duties. How involved will they be? From training and onboarding to technical assistance, let’s make sure you receive the right level of support for your business.
- Industry Knowledge— Does your team understand the business problem, or do they just speak IT? Along with technical support, your TMS provider’s team should have the knowledge and expertise to offer advanced solutions, strategies, and best practices. This results in increased efficiency and overall cost savings.
Having a team to help you navigate your supply chain operations is one thing, but having access to an equipped and expert team is another (we suggest the latter). This allows you to enhance efficiency while maximizing your ROI. Remember to do your research and start your supply chain journey with not only the right technology, but also the right team.
If you are looking for the right team to manage your freight, get in touch with us today. Also, be sure to follow us on LinkedIn to stay up-to-date with the latest at Rygen!
Source: Image by vecstock on Freepik
